Reputation Management

Customer reviews are the single most effective bit of marketing you can do for your company.

  • 95% of people search for local businesses online
  • 91% of those read online reviews about local businesses
  • 84% of people trust online reviews as much as a personal recommendation
  • 73% of consumers think that reviews older than 3 months aren’t relevant

Source: www.brightlocal.com/local-consumer-review-survey

Mitigate Negative Reviews

Negative reviews will happen. How you handle them determines the impact they will have on your business.

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Fake Listings

Some SEO companies are developing fake profiles on Google to get their companies rated higher. We can search these fake listings out and have them removed.

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Increase Your Online Reviews

We have systems and processes to help you leverage social proof that reviews provide. 

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Review Tracking

There are hundreds of review sites where customers can review you. How do you manage them all? We have a dashboard where you can track your reviews and respond to them without logging into each review site.

Negative Press

Bad press can happen, it might be related to your business or not. It could be competitors or a disgruntled employee posting misinformation. There are steps we can take to set the story right and gain the public’s trust back and lessen the impact.

Unable to Request/Respond to Reviews?

There are many industries that are unable to request for reviews or respond to reviews based on their licensure (Financial Planners, Psychologists, Therapists, etc). Others are limited on how they are able to request reviews or respond to reviews (HIPAA Compliance). We help you navigate the complexities of review compliance and marketing.

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Press Releases

Let’s tell the world about the awesome job you do. Let us get you in front of the right outlets to be seen.

We offer a complete review management solution.

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Automate

Automate multi-channel review request campaigns via email, text message and print.

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Optimize

Optimize review volume on Google, Facebook and the industry-specific review sites that matter to you.

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Protect

Protect your reputation with a system that proactively catches unhappy customers BEFORE they go online.

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Streamline

Steam your best reviews automatically to your website and social media profiles

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Dashboard

A dashboard that is a single location to review and respond to all of the major review sites

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